Hi Rick, We do not have an app for satellite Internet app eco-systems but you could access the Roku or Amazon apps with a purchase of those devices. You can also cast your computer screen on to your TV with Chromecast or plug your computer into your TV with an HDMI cable.

I am getting the audio and not the video via Samsung 8. What am I missing?

Hi Paul. Sorry I am not sure why that is happening. This would be a great question for our Video support team. You can contact them at by filling out the form here https://watch.redeemtv.com/contact/support

Hi. It depends on a number of factors. Does your smart TV use the "Roku" app store? If not you may be able to connect a Roku device or Amazon fire stick, or Apple TV to your Smart TV then you can access the Redeem TV app via those app stores. If not ChromeCast or plugging a HDMI cable into your TV should work. Let me know if you have continued questions.

Hi I am not sure why Chromecast would not be working for you as I have been told by other customers that it works for them. I have created a ticket in your name with our video providers technical support team for them to follow up with you directly. You should receive an email from them shortly. If you do not hear from them within a couple of days please email me at [email protected]. Blessings

Thank you Matt! I figured out what my problem was. I didn’t have my WiFi turned on on my phone. It works now! Thanks again for your great customer service!

Are you trying to watch on your TV, Computer, or mobile device?

Are you able to watch anything? Please send an email to [email protected] with your email address and any other details you have problem you experience so we can check your account.

That website address has to be manually entered in your browser or accessed through Roku.

You account looks good. Please call 1-888-375-2416 (Mon-Fri 8-4 EST) or email me at [email protected] with as many details as you can so I can figure this out for you. Thank you

You can download our Apple TV app and should be able to watch on your TV through it.

Hi Norah, Please email me your concerns along with the titles of the videos with audio problems to [email protected]. We monitor this email account closely and want to address your concerns.

Sorry for the confusion. You must go to www.watch.redeemtv.com/activate on your web browser and then enter the code. This is a Roku standard for activation.

I went to this address and it sends an email to login. Once I follow the link it shows up on my iPad. How do I get it on tv using Roku?

Here are some instructions for how to get the RedeemTV app on Roku, https://watch.redeemtv.com/help/using-the-roku-channel/how-do-i-activate-the-roku-channel